What are the chat and phone support hours?


Support phone: CLOSED

Chat online: OFFLINE

Okay it's 1:30 a.m. California and I get the new corporate master wants to save money by cutting support, but shouldn't the the available hours at least be listed?  When am I allowed to chat with support?!

(And, as critical as smart phones have become in our lives, shouldn't at least one support method be 24/7?  sigh )



1 comment
  • Hi James, thanks for reaching out! 

    Our support hours are from 8AM EST to 11PM EST. If you have a V1 line, then the support hours are 8AM EST to 8PM EST. At this time, we do not have 24 hour support but we will pass the feedback along to our team.

    The contact page for our mobile support team is here.



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