Ask Ting

Customer Support

Timothy Bangerd November 26, 2022 13:52

0 votes 4 comments

Ting Fiber, Lite?

Robert Martin November 23, 2022 19:50

0 votes 1 comment

TV streaming

Willie Boyd November 14, 2022 04:44

0 votes 1 comment

Ting will not sell a phone to me

Travis Benjamin November 13, 2022 01:33

0 votes 3 comments

Bought two sim cards with $30 credit in each. Activated two lines under same account, only got one credit for one line. I did not see the second credit for the second line.

Bing Cai November 09, 2022 00:25

0 votes 2 comments

Ting on V1 network traveling to Mexico

Shalini Fujimoto November 05, 2022 13:21

0 votes 1 comment

Stop asking me for a PIN when I contact support via Chat.

Andrew Stanton November 03, 2022 04:37

1 vote 2 comments

How do I get out of the Evil Support Loop and to someone who can actually fix a problem?

Andrew Stanton November 03, 2022 04:34

0 votes 0 comments

Who are you people?

Andrew Stanton November 03, 2022 04:24

0 votes 3 comments

I need the contact info for the Executive Escalation team

Andrew Stanton October 29, 2022 02:00

0 votes 3 comments

authenticity problem

Rodney James Miller October 20, 2022 22:03

0 votes 1 comment

Two devices, One number

Joseph Ward October 19, 2022 23:32

0 votes 1 comment

Calls and texts not arriving - Galaxy A50

Ryan Quillen October 19, 2022 21:05

2 votes 5 comments

Pixel Watch Compatible?

Isac Torres October 18, 2022 12:21

0 votes 1 comment

Well my iPhone access Verizon towers where the T-Mobile signal is weak?

Dan Gannon October 06, 2022 04:57

0 votes 2 comments

"Unlimited and talk and text", yet, "All text messages are billed."

john dechaene October 01, 2022 05:39

-1 votes 1 comment

What are the chat and phone support hours?

James Cheng September 28, 2022 08:31

0 votes 1 comment

Settings for international roaming

Jennifer Prestia September 11, 2022 15:28

0 votes 0 comments

iPhone 14 eSim required

David Ritter September 08, 2022 01:05

6 votes 15 comments

Unable to access voicemail for more than a week

Matt Patton September 04, 2022 17:41

0 votes 1 comment

What happened to Ting's great customer service?

Brad gravesen September 03, 2022 04:46

0 votes 8 comments

Help Center not accessible from outside US

Milton Hagler August 29, 2022 03:13

0 votes 1 comment

Simple Global Meaning

Milton Hagler August 29, 2022 03:08

1 vote 1 comment

Service suspended

Nora buterbaugh August 27, 2022 06:42

0 votes 0 comments

Ting suspended my line and porting details are missing

Harsha Tangirala August 26, 2022 23:08

0 votes 0 comments

Question

Reina AmazonAccount August 22, 2022 21:56

0 votes 0 comments

Changing sim cards

Jennifer Prestia August 18, 2022 15:57

0 votes 4 comments

Does Ting price match? Love Ting but found a better deal

Mahita Mishra August 16, 2022 16:25

0 votes 1 comment

Customer Support

Ting Fiber, Lite?

TV streaming

Ting will not sell a phone to me

Bought two sim cards with $30 credit in each. Activated two lines under same account, only got one credit for one line. I did not see the second credit for the second line.

Ting on V1 network traveling to Mexico

Stop asking me for a PIN when I contact support via Chat.

How do I get out of the Evil Support Loop and to someone who can actually fix a problem?

Who are you people?

I need the contact info for the Executive Escalation team

authenticity problem

Two devices, One number

Calls and texts not arriving - Galaxy A50

Pixel Watch Compatible?

Well my iPhone access Verizon towers where the T-Mobile signal is weak?

"Unlimited and talk and text", yet, "All text messages are billed."

What are the chat and phone support hours?

Settings for international roaming

iPhone 14 eSim required

Unable to access voicemail for more than a week

What happened to Ting's great customer service?

Help Center not accessible from outside US

Simple Global Meaning

Service suspended

Ting suspended my line and porting details are missing

Question

Changing sim cards

Does Ting price match? Love Ting but found a better deal

Does the type of phone you have dictate the cost of service and kind of service you receive from Ting?

cannot make facetime work