• Wi-Fi calling setup on iPhone 9

    Using your mobile device

    Wi-Fi calling is an option for the iPhone 5c and higher on Ting. Before you get started, we recommend making sure that your phone is running at least iOS 10 or higher.  To use that feature you must...

  • WiFi Calling and Voice over LTE 10

    Using your mobile device

    Phones are now coming equipped with a feature called Voice over LTE or VoLTE for short. This feature uses the LTE signal to send and receive calls, whereas before this feature, calls would use the ...

  • Wi-Fi calling with Ting FAQ 43

    Using your mobile device

    If you've got an eligible device, then you may be able to take advantage of Wi-Fi calling. Here we'll answer some common questions.   1. What is it? Wi-Fi calling allows you to make and recei...

  • Wi-Fi Calling Setup on Android -34

    Using your mobile device

    Setting up Wi-Fi calling on your Android device is easy. First, check the device settings on your Ting account to turn on the Wi-Fi Calling feature. Then follow the directions below to enable Wi-...

  • Troubleshooting Wi-Fi Calling -2

    Using your mobile device

    If you're having trouble with Wi-Fi calling on your device here are a few quick and easy troubleshooting tips.   1. Confirm that Wi-fi calling is enabled for the device on your account. L...