• The Ting fiber to your home process 2

    Once you order Ting Internet, a team member will be in touch within three days to discuss the Ting fiber-to-your-home process's next steps. We need to set up a time for a technician to set up your ...

  • What is a custom installation? 6

    Our standard installation works great for most people. A standard install places the fiber access point on an exterior wall on the main floor of your home. When you need the access point in a more ...

  • Returning your Ting Internet equipment 4

    Switching up some equipment and need to return it? We've got your back. There are two options, which are both paid for by Ting: FedEx pickup and FedEx drop-off. What equipment do I return? Pleas...