• How to change your phone number 18

    Account & billing

    You can change your Ting phone number on both our GSM and CDMA networks, but the process of doing so is different for each network. CDMA On CDMA, changing your phone number is a quick two-step proc...

  • Setting or Updating Caller ID on Your CDMA Device 4

    Account & billing

    Setting or updating your caller ID is easy, just follow the steps below for your CDMA device. Sign in to your Ting account and click Device settings. Click on the device for which you want to set ...

  • Suspending vs Deactivating Your Mobile Device 108

    Account & billing

    This article will explain the difference between suspending and deactivating your mobile device and help you decide which option is right for you. To suspend or deactivate your device, click t...

  • International coverage options with Ting 79

    Account & billing

    There are several ways that you can get mobile phone service while traveling internationally depending on where you're going, how long you're planning on staying, and what type of phone you have. E...

  • Porting your number out of Ting 114

    Account & billing

    We hope you never want to port any of your numbers away. On the off chance that you do, we want to keep things simple for you, just follow the steps below. 1. Give yourself sufficient time Numb...

  • FAQ: Swapping Numbers Between Devices 4

    Account & billing

    Whether you're upgrading to a newer phone or replacing one that made an unfortunate swan dive into a sink full of water, it's easy to move numbers between devices on your account.   Do I need ...