• How do I pay my Ting bill? -52

    Ting wants to make it as easy as possible for you to make a payment. That's why all our accounts are set up for automatic billing to your credit or debit card. If you run into an issue with your bi...

  • How to set up Ting account usage alerts 125

    We want you to have full control over your account. In your usage alert tab, we give you the tools you need to create hard caps and alerts to keep you aware of where you stand for your minutes, ...

  • FAQ: monthly billing -12

    How can I pay my Ting bill? Bill payment with Ting is monthly and entirely automated. You just make sure you have a valid Visa, Mastercard, American Express or Discover card on file and we will tak...

  • Billing issues -289

    What do I do if my bill looks wrong? We hope you will have very few issues and questions about your bill since you can easily track your usage throughout the month and we won't surprise you with an...

  • Hotspot customers returning to regular Ting rates 3

    After extending it as long as possible, Ting Mobile will be discontinuing its special hotspot pricing plan after October 14, 2020. Any customers currently using this pricing plan will receive an em...

  • Customers returning to regular Ting rates 50

    After extending them as long as possible, Ting Mobile will be discontinuing a number of pricing plans that differ from its regular rates after September 30, 2020. Any customers currently using a pr...

  • Amazon Pay discontinued FAQs -9

    After much consideration, Ting will be discontinuing the use of Amazon Pay as a payment method for monthly bills on September 1, 2020. A number of factors went into this decision, but rest assured,...

  • Mobile taxes and fees FAQ 19

    In this article, we will look into the most common questions you might have about our mobile taxes and fees that you will see on a regular monthly bill with us.  E911 Fees How it looks on your bill...

  • How Ting's rates work 100

    We think our rates are pretty nifty since we only charge you for what you use each month which lets you control your charges, so you're not paying for something you don't use. Since your bill tailo...

  • Payment options -41

    Ting's billing is set up to automatically bill your credit card each month for the amount of service that you use. When you set up your Ting account, you'll be asked to add a credit card for these ...