• How to set up Ting account usage alerts 105

    Account & billing

    We want you to have full control over your account. In your usage alert tab, we give you the tools you need to create hard caps and alerts to keep you aware of where you stand for your minutes, ...

  • How do Ting refer a friend links work? 3

    Account & billing

    We love it when people refer friends to Ting and we try to make it easy to do. The Refer A Friend program is our way of thanking customers for introducing friends and family to Ting. By using an ex...

  • Resetting your Ting account password -9

    Account & billing

    Forgot your password? Resetting is quick and easy. We have provided a step-by-step process so you can use gain access to your self-serve Ting account. Go to the sign in page and click "I fo...

  • Two-factor authentication 6

    Account & billing

    Two-factor authentication is an option available to Ting customers which adds an extra level of security to accounts. The idea behind two-factor authentication (a.k.a. two-step sign-in, two factor ...

  • Canceling your Ting account 16

    Account & billing

    How do I cancel my Ting account? Send in a help request, open a chat, or give us a call at 1-855-846-4847 so we can help you out with that. If you get in touch via help request, please let us kn...