• How to set up Ting account usage alerts 65

    Account & billing

    We want you to have full control over your account. In your usage alert tab, we give you the tools you need to create hard caps and alerts to keep you aware of where you stand for your minutes, ...

  • How do Ting refer a friend links work?

    Account & billing

    We love it when people refer friends to Ting and we try to make it easy to do. The Refer A Friend program is our way of thanking customers for introducing friends and family to Ting. By using an ex...

  • Getting to know your Ting dashboard -1

    Account & billing

    Your usage dashboard is the ultimate tool for controlling your account with Ting Mobile. You will find everything you need to customize your experience with Ting, such as setting a cap to not exce...

  • Account activity -11

    Account & billing

    Within your account activity settings, you will be able to see any actions that your account has processed. This can be anything from an alert you have set to purchases you have made with Ting. If...

  • Device settings -1

    Account & billing

    The Device settings tab of your Ting dashboard is where can manage all of the phones, tablets or  hostpots on your account, turn features on and off, edit and update network settings, move a numbe...

  • Billing and Account Settings -20

    Account & billing

    Did you know that you can update your email address or password through your Ting account? You can also update the credit card you have on file or choose to set up Amazon billing. If you want to su...

  • Account security and verification 1

    Account & billing

    Your account security is our top priority at Ting and we want to keep you and your personal information safe. This means that whenever you, or a trusted friend/family member, call in to request acc...

  • Resetting your Ting account password -3

    Account & billing

    Forgot your password? Resetting is quick and easy. We have provided a step-by-step process so you can use gain access to your self-serve Ting account. Go to the sign in page and click "...

  • Setting your primary contact number 1

    Account & billing

    You can designate one of your Ting phones as your Primary contact number. This is helpful during your support calls or chats if you don't remember your email to be verified on Ting through your ...

  • Login and pay with Amazon -2

    Account & billing

    As part of our ongoing mission to make mobile make sense, Ting, with the help of Amazon, now offers you three ways to streamline your life (you like streamlining, right?): Login with Amazon Pay ...

  • Ting blog notifications 1

    Account & billing

    Want to keep up with what's going on here at Ting? Too busy to keep checking our blog? You're not alone. We present to you, the Ting blog RSS feed. Just need the URL? For those of you who alre...

  • Two-factor authentication 5

    Account & billing

    Two-factor authentication is an option available to Ting customers which adds an extra level of security to accounts. The idea behind two-factor authentication (a.k.a. two-step sign-in, two factor ...

  • Why is digital security so important? 1

    Account & billing

    Whether it is through growing use of smartphones, social media, e-commerce or other means, we are all putting our personal information on the Internet more and more. We are living in a time of un...

  • Canceling your Ting account 4

    Account & billing

    How do I cancel my Ting account? Send in a help request, open a chat, or give us a call at 1-855-846-4847 so we can help you out with that. If you get in touch via help request, please let us kn...