• Text Messaging -215

    1. Am I billed for incoming and outgoing text messages? Yes. All text messages are billed. 2. Can I disable text messaging? Yes, you can disable the ability to send and/or receive messages ...

  • Voicemail 6

    This guide provides voicemail support information for both the CDMA and GSM networks. Ting offers free voicemail service and can support some visual voicemail systems noted below. Voicemail trouble...

  • Using Call Forwarding 22

    Call forwarding enables you to forward calls to your mobile to a number that you specify. It's available for no extra charge, but you will be billed per minute for any connected calls via call forw...

  • Tethering and personal hotspots -11

    Setting up the hotspot on your phone gives access to other devices; such as computers, phones, and tablets, to access your mobile data plan. The external device locates your phone's hotspot as an a...

  • How to change your phone number 14

    You can change your Ting phone number on both our GSM and CDMA networks, but the process of doing so is different for each network. CDMA On CDMA, changing your phone number is a quick two-step proc...

  • Visual voicemail for iPhone -88

    Visual voicemail is a feature that allows you to scroll through messages visually without having to dial a phone number. It also gives you the ability to scan your messages and find specific ones m...

  • Visual Voicemail for Android -34

    Visual voicemail is a system that will allow a user to view and/or listen to their messages without calling their voicemail box and offers a visual interface to view and navigate through the messag...

  • Setting or Updating Caller ID -2

    Setting or updating your caller ID in the Caller ID section  In your Ting account head to Device Settings. Click the Device Nick name or Edit icon for the phone number you wish to update.  Click...

  • Call Blocking -9

    Can I block unwanted calls from specific numbers? We don't currently offer a way to block calls from specific numbers, though if you want to block unwanted text messages, you can check out this art...

  • Disabling Wi-Fi and enabling data -23

    For many phones, it's necessary to disable Wi-Fi and enable data prior to attempting over-the-air updates such as Profile and PRL updates or a Carrier Reset. The pathways to these options vary fr...

  • FAQ: Swapping Numbers Between Devices 16

    Whether you're upgrading to a newer phone or replacing one that made an unfortunate swan dive into a sink full of water, it's easy to move numbers between devices on your account. Do I need to...