• Setting up group messaging -8

    When you send a text message to multiple recipients, most smartphones send it as one rather than several individual messages. If you want to send it as one group message, it has to be converted to ...

  • Visual Voicemail -42

    Visual voicemail is a system that allows users to view and listen to their messages without calling their voicemail box and offers a visual interface to view and navigate through the messages. Whil...

  • Text Messaging -366

    1. Am I billed for incoming and outgoing text messages? Yes. All text messages are billed. 2. Can I disable text messaging? Yes, you can disable the ability to send and/or receive messages ...

  • Voicemail -103

    Voicemail is an electronic system that allows subscribers to leave and retrieve voice messages. With voicemail, callers can leave a message when you're unable to answer their call. Note: Switching ...

  • Using Call Forwarding 11

    Call forwarding enables you to forward calls to your mobile to a number that you specify. It's available for no extra charge, but you will be billed per minute for any connected calls via call forw...

  • Tethering and personal hotspots -25

    Setting up the hotspot on your phone gives access to other devices; such as computers, phones, and tablets, to access your mobile data plan. The external device locates your phone's hotspot as an a...

  • Setting up your Caller ID -28

    We offer the ability to customize how your Caller ID appears when you call a landline for customers on our CDMA network. For customers on other networks, all Caller IDs should default to "Wireless ...

  • Call Blocking -20

    Can I block unwanted calls from specific numbers? We don't currently offer a way to block calls from specific numbers, though if you want to block unwanted text messages, you can check out this art...

  • FAQ: Swapping Numbers Between Devices 5

    Whether you're upgrading to a newer phone or replacing one that made an unfortunate swan dive into a sink full of water, it's easy to move numbers between devices on your account. Do I need to call...