• Troubleshooting Ting phone calls -32

    If you're having trouble making or receiving calls, we have some quick and easy suggestions to help you get you connected. No signal displayed Review your coverage When your phone is not picking up...

  • Troubleshooting text messaging on CDMA -27

    If you're having trouble sending or receiving regular text (SMS) messages, here are a few quick and easy troubleshooting tips that might get you up and running. Remember, these tips apply to tex...

  • Troubleshooting Data on CDMA -20

    If you're having trouble getting a data connection on your phone, here are a few quick and easy troubleshooting tips that might get you up and running again. Check that data is available in your ar...

  • Troubleshooting Data on GSM -24

    If you're having trouble getting a data connection on your phone, here are a few quick and easy troubleshooting tips that might get you up and running again. Check that data is available in your ar...

  • Troubleshooting GSM text (SMS) messaging -162

    If you're having trouble sending or receiving regular text (SMS) messages, here are a few quick and easy troubleshooting tips that might get you up and running. Remember, these tips apply to tex...

  • Troubleshooting Group Messaging -699

    If you're having trouble sending group text (SMS) messages, you may need to update your account and messaging app settings. When you send a text message to multiple recipients, most smartphones ...

  • Troubleshooting Wi-Fi Calling -10

    If you're having trouble with Wi-Fi calling on your device here are a few quick and easy troubleshooting tips.   1. Confirm that Wi-fi calling is enabled for the device on your account. L...

  • Changing the DTMF Tone of your Android Device -151

    After bringing a phone from another carrier, some customers find that they have issues using voicemail. They will enter the security PIN, but the system doesn't acknowledge that a PIN was entered a...