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Understanding Wi-Fi
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Understanding Wi-Fi

In this article
Why your Wi-Fi speed might not match the boxMeet your Wi-Fi bandsHow to use the faster bandsWhich Wi-Fi band should I use?Common reasons your Wi-Fi dropsUnderstanding your Wi-Fi signal strengthHow to check signal strength on your device

Wi-Fi has come a long way. Today’s routers—especially mesh systems—let you connect to multiple bands for faster, more reliable internet. But what do all those numbers mean?

Here’s your quick guide to 2.4 GHz, 5 GHz and 6 GHz Wi-Fi. We’ll explain what each one is good at, when to use them, and how to fix common Wi-Fi issues at home.

Why your Wi-Fi speed might not match the box

That blazing speed on your router’s box? It’s based on perfect lab conditions. No walls. No interference. No other devices.

Real homes aren’t like that.

Your speed can dip depending on:

  • Walls, floors and furniture

  • How far you are from the router

  • Interference from other devices

  • The age of your phone, laptop or tablet

Most people see about 40–70% of their router’s top speed—and that’s normal.

Meet your Wi-Fi bands

Most modern routers broadcast multiple bands to help balance speed and coverage. Here’s how each one works:

2.4 GHz (Longest range, slowest speeds)

  • Great for long distances and going through walls

  • Slower speeds

  • More interference from microwaves, baby monitors and Bluetooth

Best for: Smart switches, sensors, security cams, and devices that live far from your router.

5 GHz (Faster, but shorter range)

  • Faster than 2.4 GHz

  • Less interference

  • Best within a couple rooms of your router

Best for: Streaming, gaming and video calls on laptops, phones and TVs nearby.

6 GHz (Fastest, lowest interference—Wi-Fi 6E and Wi-Fi 7 only)

  • Only works with Wi-Fi 6E and Wi-Fi 7 routers and devices

  • Offers the fastest speeds and lowest interference

  • Shortest range

Best for: Gaming PCs, VR headsets and 4K/8K streaming—when they’re close to the router.

How to use the faster bands

Want to use 5 GHz or 6 GHz? Your device has to:

✔ Support that band
✔ Be close enough to the router

Most modern phones, laptops and smart TVs made after 2013 support 5 GHz. Devices made in 2021 or later (especially mid-range and premium ones) might support 6 GHz too.

Still unsure? Check the device manual or manufacturer website.

Which Wi-Fi band should I use?

Here’s a quick guide:

Here’s a quick guide:

Situation Best Band
Far from the router 2.4 GHz
In the same room 5 GHz
Need the absolute fastest 6 GHz
Smart-home devices 2.4 GHz
Streaming, gaming, video calls 5 or 6 GHz

Pro tip: If you see just one Wi-Fi name when connecting, your router probably uses band steering to pick the best band for you automatically.

Pro tip: If you see just one Wi-Fi name when connecting, your router probably uses band steering to pick the best band for you automatically.

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Common reasons your Wi-Fi drops

Wi-Fi acting up? These are the usual suspects:

  • Weak signal or too much distance

  • Device interference

  • Too many gadgets online

  • Outdated router firmware

  • A temporary glitch

Try this:

  • Move closer to your router

  • Restart your router (just unplug it, wait 30 seconds, plug it back in)

  • Check for firmware updates

  • Add a mesh node or extender to boost coverage

Understanding your Wi-Fi signal strength

Most devices show Wi-Fi strength with bars:

Bars Signal What it means
0 No service Not connected
1 Weak Unstable or very slow
2 Fair Usable, but may lag
3 Good Normal performance
4 Excellent Fast and stable

Want more detail? Some devices show exact signal strength in dBm:

  • −30 to −50 dBm: Excellent
  • −60 dBm: Good
  • −70 dBm: Fair
  • −80 dBm: Weak

How to check signal strength on your device

  • iPhone/iPad: Settings → Wi-Fi → Look for the bars
  • Mac: Click Wi-Fi icon → Hold Option for more details
  • Android: Settings → Network & Internet → Wi-Fi
  • Windows: Settings → Network & Internet → Wi-Fi

Other Articles in this Section
Wi-Fi Standards
Is Fiber Internet Really Better than Cable or DSL?
Home 2 Gigabit Frequently Asked Questions
Gigabit Fiber and the Ting Difference
Do my old devices work on Wi-Fi 7?
Home 2 Gigabit Speeds
What are Wi-Fi 6, 6E, and 7?
Speed, Latency, and Jitter Explained
Ting Internet Static IP Addresses
A Single Wi-Fi Network Using the Mesh Approach
Ting Gigabit Speeds
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