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Wi-Fi calling setup on iPhone

Last updated by Rod McRae

Wi-Fi calling is an option for the iPhone 5c and higher on Ting. It’s compatible with both the GSM and CDMA networks and before you get started, we recommend making sure that your phone is running at least iOS 10 or higher. 

To use that feature you must first enable it on the Device Settings tab of your Ting account. Once that is done, you must follow the steps below to enable it on your phone.

  1. Open the Settings 
  2. Tap Phone
  3. Tap Wi-Fi Calling

    enable_Ting_iPhone_wifi_calling.jpg

  4. Toggle Wi-fi calling on

    e911_address_for_Ting_iPhone_Wi-Fi_calling.jpg

  5. You will then be prompted to enter an E-911 address

    ting_wifi_calling_confirmation.jpg

  6. Select Update once the address is entered. If successful the network in the upper left should change to Ting Wi-Fi or Sprint Wi-FI

If you are having trouble, please get in touch with us

 

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