Setup & Troubleshooting

Find answers to common setup and troubleshooting questions for Ting Internet.

What speeds should I expect with Home 2 Gigabit?

With Ting’s Home 2 Gigabit, you can expect speeds of up to 2 Gbps through a wired connection, as long as you’re using a router and device that is capable of supporting 2 Gigabit speeds. Check that your Ethernet cable is Cat6 or greater, and that your router and device is up-to-date with a 2.5 GbE port.

However, the main goal of 2 Gbps isn’t to provide one singular device with all the speed, but rather provide more bandwidth for all your devices to share, so that everyone can enjoy doing what they love online with a fast connection! 

Ting’s Whole Home WiFi provides the best WiFi experience with fast, reliable wall-to-wall coverage using the latest and best WiFi 6E technology. You can expect wireless speeds around 1.2 Gbps using WiFi 6E devices, however, it’s important to note that most devices made before 2023 are built with older technology and will max out around 700 Mbps. All devices are still able to use Home 2 Gigabit and experience fast, reliable speeds - You can look up your specific device's maximum speed capability online.

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