Setting up Wi-Fi calling on your Android device is easy. First, check the device settings on your Ting account to turn on the Wi-Fi Calling feature. Then follow the directions below to enable Wi-Fi calling and set your calling preferences.

For more information on Wi-Fi calling with Ting and how these calls are billed please have a look at our Wi-Fi Calling on Ting Devices FAQ

Note: For CDMA, if the option is not present on your Ting account, then your phone does not support this feature.

Enabling Wi-Fi Calling

To set up Wi-Fi calling on most phones:

  1. Go to your phone's Wireless and Network Settings.
  2. Select the More or More Networks option
  3. Find Wi-Fi Calling and enable it

Now your phone is ready to use Wi-Fi calling. Now you'll want to set your Wi-Fi calling preferences.

Setting Wi-Fi Calling Preferences

To set your calling preferences:

  1. Tap Wi-Fi calling (not the enable/disable button)
  2. Tap Connection preferences
  3. Choose from:
    • Wi-Fi preferred - If a Wi-Fi network is available, your phone will use the Wi-Fi network rather than the cellular network
    • Cellular network preferred - Your phone will only use a Wi-Fi network for calls if there is no cellular network available.
    • Never use cellular network - Your phone will only use Wi-Fi networks for calls. 


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