Wi-Fi Calling

Learn more about calling over Wi-Fi on your mobile device!

Wi-Fi calling setup on Android

Setting up Wi-Fi calling on your Android device is easy. First, check the device settings on your Ting account to turn on the Wi-Fi calling feature. Then follow the directions below to enable Wi-Fi calling and set your calling preferences.

For more information on Wi-Fi calling with Ting and how these calls are billed, please have a look at our Wi-Fi calling on Ting Devices FAQ.

Enabling Wi-Fi calling

To set up Wi-Fi calling on most phones:

  1. Go to your phone's Wireless and Network Settings.
  2. Select the More or More Networks option.
  3. Find Wi-Fi calling and enable it.

Now your phone is ready to use Wi-Fi calling. Now you'll want to set your Wi-Fi calling preferences.

Setting Wi-Fi calling preferences

To set your calling preferences:

  1. Tap Wi-Fi calling (not the enable/disable button).
  2. Tap Connection preferences.
  3. Choose from:
    • Wi-Fi preferred: If a Wi-Fi network is available, your phone will use the Wi-Fi network rather than the cellular network
    • Cellular network preferred: Your phone will only use a Wi-Fi network for calls if no cellular network is available.
    • Never use cellular network: Your phone will only use Wi-Fi networks for calls. 
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