Our Ting Gigabit speeds are fast but its performance depends upon how your device is connected and signal strength.
- Being hardwired to Ethernet is faster than using Wi-Fi
- A strong signal allows for faster speeds. However, the distance between your device and the router, walls, and other electronics can interfere with the signal and lower its strength.
Average speeds by connection type
Ting Gigabit is fast, but you can't reach gigabit speeds over Wi-Fi due to wireless technology limits.
Depending on how you connect, here's the expected performance.
|Megabits per second (Mbps)*
(Cat5e or better)
|800 - 940
|80 - 95
|6 GHz Wireless band
|200 - 600
|5 GHz Wireless band
|150 - 500
|100 - 400
|40 - 90
|2.4 GHz Wireless band
|20 - 70
|10 - 20
While these Wi-Fi performance figures are not guaranteed, they can be expected when testing your connection's speed using a modern Wi-Fi 5 or Wi-Fi 6 router situated at an average distance of 15-20 ft with few physical barriers between your testing device and the router.
However, with the newer Wi-Fi 6E, which adds 6 GHz support, there is a significant drop in performance as you move away from the router. The higher the frequency, the faster the speeds, but the less distance it can travel.
Power cycling for wireless routers
When a computer or wireless router is left running for extended periods of time without being powered down, it can lead to sluggishness and instability. Restarting a wireless router can potentially improve speed and stability.
It is recommended to power cycle or reboot your wireless router every 60 days or whenever you experience unusual behavior.
Follow these steps to power cycle your router:
- Disconnect the router's power cord from the wall outlet or the unit.
- Wait for 10 seconds.
- Plug the power cord back in.
- Allow the router to start up and automatically reconnect to the Internet. This process may take up to 3 minutes.
Testing your speed
To test your internet speed, go to Ting.com/speedtest. No need to worry about specifying your city - our tool will automatically detect your location and choose the nearest city for you.
To get the most accurate read, try to run the test when no other device is using the internet connection.