Ting Gigabit Speeds

 

Our Ting Gigabit speeds are fast, but performance depends on factors such as your device's connection and signal strength.

  • Being hardwired to Ethernet is faster than using Wi-Fi.
  • A strong signal allows for faster speeds. However, the distance between your device and the router, walls, and other electronics can interfere with the signal and lower its strength.

Average Speeds by Connection Type

Ting Gigabit is fast, but you can't reach gigabit speeds over Wi-Fi due to wireless technology limits.

Chart illustrating the effectiveness of wired vs. wi-fi internet in Megabits per second (Mbps). Gigabit Ethernet (wired) performs above 750Mbps. 6 GHz Wi-Fi 6E (ax) performs above 500Mbps. 5 GHz Wi-Fi 6 (ax) performs at about 500Mbps. 5 GHz Wi-Fi 5 (ac) performs at about 400Mbps. 5 GHz Wi-Fi 4 (n) performs at about 100Mbps. 2.4 GHz Wi-Fi (n) performs at around 70Mbps.

Expected Performance

Depending on how you connect, here's the expected performance.

Speed Connection Type Protocol Megabits per second (Mbps)*
Best Ethernet Cable
(Cat5e or better)
Gigabit Ethernet 800 - 940
Fast Ethernet 80 - 95
Great 6 GHz Wireless band Wireless-AX
(Wi-Fi 6E)
200 - 600
5 GHz Wireless band
Wireless-AX
(Wi-Fi 6)
150 - 500
Good Wireless-AC
(Wi-Fi 5)
100 - 400
Mediocre Wireless-N
(Wi-Fi 4)
40 - 90
2.4 GHz Wireless band Wireless-N
(Wi-Fi 4)
20 - 70
Poor Wireless-G
10 - 20

Although these Wi-Fi performance numbers are not guaranteed, they are a good indication of what you can expect when testing your connection speed with a modern Wi-Fi 5 or Wi-Fi 6 router. To get the best results, we recommend that you test from a distance of 15-20 feet away from the router, with as few physical obstructions as possible between your testing device and the router.

However, with the newer Wi-Fi 6E, which adds 6 GHz support, there is a significant drop in performance as you move away from the router. The higher the frequency, the faster the speeds, but the less distance it can travel.

Power Cycling for Wireless Routers

When a computer or wireless router is left running for extended periods of time without being powered down, it can lead to sluggishness and instability. Restarting a wireless router can potentially improve speed and stability.

It is recommended to power cycle or reboot your wireless router every 60 days or whenever you experience unusual behavior.

Follow these steps to power cycle your router:

  1. Unplug the power cable from the router or the wall plug.
  2. Wait for 30 seconds.
  3. Plug the power back in.
  4. Wait for the router to restart and automatically reconnect to the Internet.
    This process may take up to 3 minutes, and all lights will turn back on.

Testing Your Speed

To test your internet speed, go to Ting.com/speedtest. No need to worry about specifying your city - our tool will automatically detect your location and choose the nearest city for you.

To get the most accurate read, try to run the test when no other device is using the internet connection. 

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