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What are my expected speeds on Ting Gigabit?

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Last updated by Albert Duong

Due to the environmental variability from each home or business, we can only guarantee crazy fast performance when hardwired directly to your ONT (aka fiber modem) with a Cat5e or Cat6 Ethernet cable. By their nature, Wi-Fi connections are "lossy" and are affected by many variables (such as distance, barriers, and interference) which can cause degraded speeds. Click here for our Wi-Fi FAQ and check out the chart below:

 

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In short: as fast as your Ting Gigabit fiber connection is, it does not change the limitations of wireless technology and you will not achieve gigabit performance over Wi-Fi with the current technology available.

 

That being said, it's not going to stop us from posting some numbers. Here is what you can generally expect depending on your method of connectivity to an AC-class wireless router:

 

Speed

Connection Type

Protocol

Typical real-life performance in megabits per second (mbps)

Best

Ethernet (Cat5e or Cat6)

Gigabit

800 - 950

   

Fast Ethernet (10/100)

80 - 95

Poor

2.4 GHz wireless band

wireless-G

10 - 20

Mediocre  

wireless-N

15 - 50

 

5 GHz wireless band

wireless-N

40 - 100

Good  

wireless-AC

100 - 400

 

While not guaranteed, the Wi-Fi performance figures above are what you could expect when testing your connection with our dedicated speedtest server at an average distance of 20-25 ft with few-to-no physical barriers between your testing device and the router.

If you're curious about your network performance, please check out the following links to our dedicated servers: 

Charlottesville, VA: http://charlottesville.speedtest.ting.com

Westminster, MD: http://westminster.speedtest.ting.com

Holly Springs, NC: http://hollysprings.speedtest.ting.com 

Before performing any speed tests, it is highly recommended that you power cycle your wireless router. Similar to keeping your computer up and running for a long time without being turned off (it would likely be slow, unstable, and problematic), a wireless router is the same. To power cycle it: remove the router's power cord from the wall, wait about 1 minute, and then plug it back in. Please allow a few minutes for it to re-connect to the internet automatically. We recommend you power cycle a router at least every 30 days. 

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Comments

  • Avatar
    Andrew Lasser

    I think you are the only ISP to provide real life bandwidth ranges for actual service versus just saying "Our service provides UP TO 1Gbps". I applaud you for being transparent =]

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