Last updated by Albert Duong
Due to the environmental variability from each home or business, we can only guarantee crazy fast performance when hardwired directly to your ONT (aka fiber modem) with a Cat5e or Cat6 Ethernet cable. By their nature, Wi-Fi connections are "lossy" and are affected by many variables (such as distance, barriers, and interference) which can cause degraded speeds. Click here for our Wi-Fi FAQ.
In short: as fast as the connection is, it does not change the limitations of wireless technology.
That being said, it's not going to stop us from posting some numbers. Here is what you can generally expect depending on your method of connectivity to an AC-class wireless router:
|
Connection Type |
Protocol |
Typical real-life performance in megabits per second (mbps) |
|
Ethernet (Cat5e or Cat6) |
Gigabit |
800 - 950 |
|
Fast Ethernet (10/100) |
80 - 95 |
|
|
2.4 GHz wireless band |
wireless-G |
10 - 20 |
|
wireless-N |
15 - 80 |
|
|
5 GHz wireless band |
wireless-N |
40 - 100 |
|
wireless-AC |
100 - 400 |
While not guaranteed, the Wi-Fi performance figures above are what you could expect when testing your connection with our dedicated speedtest server at an average distance of 20-25 ft with few-to-no physical barriers between your testing device and the router. If you're curious about your network performance, please check out the following links to our dedicated servers:
Charlottesville, VA: http://charlottesville.speedtest.ting.com
Westminster, MD: http://westminster.speedtest.ting.com
Holly Springs, NC: http://hollysprings.speedtest.ting.com
I think you are the only ISP to provide real life bandwidth ranges for actual service versus just saying "Our service provides UP TO 1Gbps". I applaud you for being transparent =]