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Auto-Attendant Routes: User
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Auto-Attendant Routes: Hang up
Auto-Attendant Routes: Reference
Auto-Attendant Call Queueing

Auto-Attendant Routes: User

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Attention

This feature is limited release.
Ting Voice is only available to a select group of limited release participants. If you are not participating, this article does not apply!

The User option in auto-attendant routes to a single user whose personal call handling setting will apply as normal. If "Send calls directly to user's voicemail" is selected, the call bypasses the user's call handling rules and routes directly to the user's voicemail box.

Screenshot of the User screen under Auto-Attendant Routes. Users are prompted to select a user from their organizations preset users. There is an option to send calls directly to user's voicemail.

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Setting up Music on Hold
Setting up Call Screening
Setting up E911
Editing an Auto-Attendant
Auto-Attendant Routes Builder Overview
Auto-Attendant Routes: Schedule
Auto-Attendant Routes: Menu
Auto-Attendant Routes: Message
Auto-Attendant Routes: Group
Auto-Attendant Routes: Forward to Phone Number
Auto-Attendant Routes: Directory