Booked your Ting Fiber installation and wondering if there's anything left to do?
Before we even think about laying fiber, we want to know what’s underground. This process is called locating, or marking utilities. We'll take care of getting the public utilities marked, but for private utilities, we’ll need your help.
Private utilities are utility services or underground lines not owned by a public utility company. If you are a property owner, it's possible you may have unmarked, underground private utility lines.
Some examples of underground utilities that may be hidden on your property are:
When you schedule your installation, we’ll ask about what private utilities are on the property, but they will also need to be clearly marked before we arrive. We’re not able to mark private utilities since we don’t have records of where they’re placed. Marking them ahead of time helps keep everything safe and on track.
When marking out your private utilities:
Public utilities are owned by providers like water, electric and gas companies.
Before any digging, we will submit a request to 811 (Miss Utility) to mark these lines.
Here’s what to expect: