Ting wants to make it as easy as possible for you to make a payment. That's why all our accounts are set up for automatic billing to your credit or debit card. If you run into an issue with your billing, are a little behind on your latest payment, or you just need to update to a new card, follow the steps below to update your info and clear up any outstanding balances.
Updating your payment information
- Log in to your Ting Account.
- Once logged in, select Account settings.
- Select the blue edit pencil in the upper right-hand corner of the Billing section.
- In the Edit billing info pop-up, update your billing information and select Save.
Once you select save, the card will be added to your account for automatic billing. You can also set up Amazon payment if a balance is not owing.
Make a payment using your saved billing information
- Log in to your Ting Account.
- Select Click here to avoid service interruption from the banner at the top of your Dashboard.
- In the billing section, select pay now with your stored card to process the payment with your existing information.
- Once the payment has been successfully processed, you will get a message confirming it has been successfully completed.
Updating your billing information to make a payment
- Login to your Ting Account.
- Select Click here to avoid service interruption in the banner at the top of your Dashboard.
- Select the blue edit pencil in the upper right-hand corner of the Billing section.
- In the Edit billing info pop-up, update your billing information and select Pay now to pay the outstanding balance and update the new information.
- Once the Pay now has been selected, you will get a message confirming a successful payment and that the new card has been updated.
If you need help making a payment, or if you want to make a payment using a card that you don't want to save on your account, you can always get in contact with us and make a one-time payment to clear up a balance.