Ting Mobile billing overview

In this article

Ting Mobile bills are postpaid (paid after use). All Ting billing is automated, which means you never need to worry about when payment is due- we will automatically process it for you on your billing date.

Setting Your billing date

Your billing date is based on when your first Ting Mobile device is activated:

Porting a number? Your billing cycle starts when the port completes.
Adding more devices later? They’ll share the same billing cycle, regardless of their activation date.

Payment timing‍

Charges will appear 2-5 days after your billing cycle ends. Once billed, you’ll receive an email confirmation.

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Accessing your Ting bill

We keep it paperless! View your bills online, anytime.

Viewing your bill or downloading a PDF

1. Head to the Billing section of your Ting account.

2. Click Monthly bill next to the billing date you want to view.

3. Want to download it? Use the Download PDF option.

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What’s in your bill?

Payments and Credits: Any payments or applied credits.
Surcharges: International calls, directory assistance, or other extras.
Taxes and fees: These vary by location.

Billing confirmation

When your payment is processed, you’ll receive an email confirmation with all the details about the billing cycle

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Payment Issues?

We’ve Got You Covered

If a payment fails, here’s what happens:

You’ll get an email (to your account email) and a text (to your primary Ting number).
If no primary number exists, we’ll text the phone number active the longest.
We’ll retry the payment for a few days.

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Taxes & fees

Ting doesn’t add unnecessary charges. However, we’re required to collect:

Taxes and fees for mobile service: These vary by federal, state, and local laws and are itemized on your bill. Hover over items for more details.
Internet taxes: These may vary by state and local laws. Applicable taxes will be itemized on your bill.

For more, see our Taxes and Fees.

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Have Ting Internet too?

Your Ting Internet bill is separate from your Ting Mobile bill, with its own billing date. Check out our Ting Internet billing overview for the details.

Not on Ting Internet yet? Add it and you can switch to Ting Unlimited Combo for just $10/month per line. Learn how to bundle and save

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