Ting Mobile billing overview

Setting Your billing date

Your billing date is based on when your first Ting Mobile device is activated:

Porting a number? Your billing cycle starts when the port completes.
Adding more devices later? They’ll share the same billing cycle, regardless of their activation date.

Charges will appear 2-5 days after your billing cycle ends. Once billed, you’ll receive an email confirmation.

We keep it paperless! View your bills online, anytime.

1. Head to the Billing section of your Ting account.

2. Click Monthly bill next to the billing date you want to view.

3. Want to download it? Use the Download PDF option.

When your payment is processed, you’ll receive an email confirmation with all the details about the billing cycle.

If a payment fails, here’s what happens:

You’ll get an email (to your account email) and a text (to your primary Ting number).
If no primary number exists, we’ll text the phone number active the longest.
We’ll retry the payment for a few days.

Ting doesn’t add unnecessary charges. However, we’re required to collect:

Taxes and fees for mobile service: These vary by federal, state, and local laws and are itemized on your bill. Hover over items for more details.
Internet taxes: These may vary by state and local laws. Applicable taxes will be itemized on your bill.

For more, see our Taxes and Fees.