Paying a Balance on your Ting Mobile Bill

Outstanding Balance Notifications

When there is an outstanding balance on your account, we will communicate this through the following channels:

Banner in Your Account: When signed in, a red banner stating that we were unable to charge your credit card will appear at the top of your account.
Text Message: A text message alert will be sent to the primary phone number on your Ting Account (if you have SMS messages enabled).
Email(s): One or more email notifications will be sent to the email address attached to your Ting Account.

Click the here link in the red account banner to go directly to your account settings.

Scroll down to Payment method and select Update payment method.

Select Ting Mobile and click Next.

Enter your payment info.

Enter your billing address and click Save changes.

Your payment method is now updated. This will be the payment method we use for billing moving forward. You can return to update it at any time.

Any outstanding balance will be automatically charged when you update your billing information on your account.