Getting started is easy. Here’s what you’ll need:

• A redemption code from a Ting door-to-door team member
• An unlocked, Ting-compatible phone.
• A Ting SIM card or an eSIM-capable device.
• Your current carrier’s account number and PIN (if you want to keep your number)

Let’s get you set up! Follow these simple steps to start enjoying your $0 Unlimited Plan:

1. Head over to https://tingmobile.com/mobile/byod/memphis2025

2. Create your account or sign in if you already have an account.

3. Enter your redemption code and click Check.

4. Check your phones compatibility by entering your IMEI and selecting Check. If you’re using an eSIM, make sure to use IMEI 2. Need a hand? Find your IMEI.

5. If you’re using eSIM, select Get eSIM. If you have a physical Ting SIM, select Check SIM and enter your SIM card number. Need to order a physical SIM? Select Get a SIM.

6. Enter your address to check your coverage. Select Next.

7. Select your free Ting plan! Select Choose Ting Free Mobile.

8. Decide whether to get a new number or bring your current number. Select Next.

9.  If you are getting a new number, select an available area code.

10. If you're bringing your number to Ting, enter your details for your current carrier in the form.

11. Confirm your billing address and select Continue.

12. Review your activation details. If everything looks good, review the terms of service and select Next.

13. If using eSIM, we’ll email you a QR code to scan and complete your eSIM activation.

14. You're all set! Welcome to Ting's $0 Unlimited Plan!

Need to add up to four more lines? Here’s how to get started:

1. Log in to your Ting account

2. In the Device Settings section of your account, Select Activate a device.

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3. Check your phones compatibility by entering your IMEI and selecting Check. If you’re using an eSIM, make sure to use IMEI 2. Need a hand? Find your IMEI.

4. If you’re using eSIM, select Get eSIM. If you have a physical Ting SIM, select Check SIM and enter your SIM card number. Need to order a physical SIM? Select Get a SIM.

5. Decide whether to Get a new number or Bring your current number. Select Next.

6.  If you are getting a new number, select an available Area Code.

7. If you're bringing your number to Ting, enter your details for your current carrier in the form.

8. Review your activation details. If everything looks good, review the terms of service and select Next.

9. If using eSIM, we’ll email you a QR code to scan and complete your eSIM activation.

If you're already with Ting and you've got a redemption code, you’re eligible to switch to a new plan! Here's how to make the change. Just a heads up: your new plan won’t kick in until the start of your next billing cycle.

1. Have your redemption code ready, then head to tingmobile.com/mobile/byod/memphis2025.

2. Log in to your existing Ting Mobile account.

3. Enter your redemption code. Select Check.

4. You’ll see the option to switch to the $0/month unlimited plan. Select Yes to confirm.

5. That’s it! You’ll see a success message once the change goes through. Your new plan will start with your next billing cycle.

Use a local carrier SIM card‍

For long-term trips or heavy phone usage, a local SIM card can save you money and avoid unexpected charges. Here's how:

• Purchase a SIM card from a local carrier.
• Remove your Ting SIM card and store it safely.
• Insert the local SIM into your phone.

What to consider:

• Coverage areas for the SIM card.
• Domestic and international roaming policies (e.g., for multi-country trips).
• Rates for local and international calls.

When you return, simply swap your Ting SIM card back into your phone to resume service.

Use a local carrier eSIM

If you're traveling to a country with a local carrier that supports eSIM, adding another eSIM to your device is a great option.

• Purchase a plan from a local carrier with eSIM support.
• Switch eSIM profiles on your device seamlessly.
• When you're back, cancel the local SIM and switch back to your Ting eSIM profile.

What to consider:

• Coverage areas for the local SIM.
• Domestic and international roaming policies (especially for multi-country trips).
• Rates for local and international calls.

Switching your eSIM profile

iPhone

1. Open Settings.
2. Tap Cellular.
3. Switch the eSIM profile under Carrier.

Android

1. Open your device Settings.
2. Tap Connections.
3. Select SIM Manager.

Prepaid phones

A prepaid phone is a great option for countries outside Ting’s coverage. These phones are inexpensive and can be loaded with credit as needed.

Benefits of prepaid phones:

• Reliable for longer trips.
• Predictable rates with no surprises.
• Easy setup with a new local number.

What to consider:

• Coverage areas.
• Roaming policies for multi-country travel.
• Local and international rates.

Staying connected with VoIP services

Apps like Skype, WhatsApp, Viber, and FaceTime are excellent alternatives for calling and texting while traveling. They use Wi-Fi or mobile data to connect you with family and friends.

How do I get a redemption code?

Your Ting representative will provide you a redemption code once you sign up for internet. If you believe you’re eligible and haven’t received a code, please contact your Ting rep.

What happens after 2025?

We won't cut you off and you won't lose your mobile service. While the offer ends December 31,2025, you can continue with Ting at our lowest available rate. We'll reach out in the fall of 2025 with details about your 2026 pricing options, whats needed to stay with Ting or how to switch to a new provider.

How do I switch to another carrier?

When you are ready to switch carriers, you'll need your Ting account number and PIN to provide your new carrier. You can get this information from your Ting account.

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