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We’d love to keep you with Ting, but we understand that sometimes porting your number is necessary. If there’s something we could do better, we’d appreciate your feedback—it helps us improve.
When you’re ready to port out, we’ve made it as simple as possible.
Number transfers usually take between 2 and 24 hours. While you can port your number at any point in your billing cycle, we recommend starting the process at least 48 hours before the end of your cycle if you’re planning to transfer near the end. If a line is active when your cycle renews, a new cycle will begin.
Can’t find the information? Contact us and we’ll help.
Once you have all your porting details, initiate the transfer with your new carrier. We automatically approve port-out requests with the correct information—your new carrier will handle the rest.