Help center
With your account, you have full control—whether it's checking your usage, viewing your bills, or managing device features. Since you're on an unlimited plan, some features might not be available.
The Plan overview section in your Ting account makes it easy to check your current plan and usage details. To see your overall usage, check the usage chart for the phone number you’re reviewing. The graph shows total usage in blue.
Since your plan includes truly unlimited talk, text, and data, top-ups are not available.
For more details, you can select Data, Talk, or Text. Each option displays specific usage information:
Usage alerts are no longer available because your plan includes truly unlimited talk, text, and data.
Manage your devices through the Device settings tab. Here’s what you can do:
To edit any setting, click the pencil icon next to the option you want to update.
Share Ting with friends and family using your referral link. If they sign up, you both get account credits! Share your link via email or social media by clicking the corresponding icons in the Refer a Friend tab.
Manage your account settings in the Account Settings tab. Options include:
The Your last bill section shows your most recent monthly bill, which you can view or download as a PDF.
Click the Download button in the top-right corner of the page to save your bill as a PDF.
The Billing History section displays a complete record of your payments and credits, showing the last six months by default.
To download your bill as a PDF file, select the paper icon to the right of the month.