Managing your Ting Mobile Account

Plan Overview

The Plan overview of your Ting account allows you to easily see your plan and current usage details.

To check your current overall usage, look at the usage chart for the specific phone number you are checking. The graph displays the total usage for the line in blue.

For a more detailed breakdown of your usage, select Data, Talk, or Text. The information displayed will depend on your selection. Here are some of the details included:

Data

Date of usage
Amount of usage
Phone number using the data
Location of data usage
Additional costs for the data, if applicable

Talk

Date of the call
Originating and terminating numbers
Call duration
Additional costs, if applicable

Text

Date of the text message
Incoming and outgoing numbers
Additional costs, if applicable

Top-ups are no longer available, as your plan allows you to use truly unlimited talk, text, and data.

Usage Alerts

Usage alerts are no longer available, as your plan allows you to have truly unlimited talk, text and data usage.

Device Settings

In your device settings tab, you can activate new devices and manage your existing ones.

Available options to help manage your Ting account include:

Update and add device nicknames.
Suspend or deactivate devices.
View your current IMEI and ICCID (SIM card number).
Update call settings, including call forwarding, blocking, call waiting, and voicemail.
Update long-distance calling.
Update international roaming settings.
Enable or disable tethering and hotspots.

Edit settings

Image of a blue pencil indicating an edit button.

To edit a setting, click the pencil icon on the right side of the setting you want to update.

Refer a Friend

The Refer a friend tab is where you can find your referral link to share with friends and family. If they sign up, you both get credit!

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Image says 'Share your personal referral link' with a bar below with an example link and a copy button to copy that link.

You can also share it on your social media accounts or via email by clicking on the social media icons.

Account Settings

In the account settings tab, you can manage your account settings, including:

Account Name
Account Email
Preferred Contact Number
Ting account password
2-FA verification settings
Subscriptions to Ting news, device alerts, and surveys
Current payment method settings

Your Last Bill

Your last bill section shows your recent monthly bill, available to view or download as a PDF.

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Downloading your last bill

To download your most recent bill, click on the Download button located in the top-right corner of the page.

Billing History

The section labeled Billing History displays your account's complete billing record, including credits and payments. By default, it shows only the last six months.

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Viewing an earlier bill

Image of menu under the heading 'Billing History' that allows users to select either Last 6 months or a year.

Step 1

Use the down arrow to expand the Billing history menu.

Step 2

Select the Last 6 months or select the year you want to view the billing history for.

Step 3