Through your Ting account dashboard, you can suspend your service to keep your phone number secure. When you’re ready to reinstate it, the dashboard makes it quick and easy to do so yourself.
Suspending your number temporarily makes it unavailable for mobile service while keeping it safe from reassignment. It’s a better option than deactivation, as deactivated numbers may be reassigned, and you might not be able to reactivate the same one.
We recommend suspending your number if:
Note: Suspending a number stops usage on that line, but your Ting plan charges will continue.
If you’ve accidentally deactivated your number, contact us as soon as possible. While we can’t guarantee recovery, we have the best success within the first two weeks after deactivation.