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An unlocked phone gives you the freedom to switch to any network, including Ting. Locked phones, on the other hand, are restricted to the carrier they’re locked to, limiting your ability to switch providers.
If your phone is paid off and not on a contract, it’s generally eligible for unlocking. Most carriers will unlock a phone as long as:
When you insert a SIM card from another carrier (like Ting) into a locked phone, you may see an error, which could indicate the device may be locked:
You can also call your carrier and provide your IMEI number (found in Settings > About Phone or by dialing *#06#). They’ll confirm if your phone is locked and guide you through unlocking.
Unlocking steps depend on your carrier. Visit their website, call customer service, or head to a physical store for help.
Some prepaid phones come with restrictions that lock them for 12 months. Check with your carrier to understand their specific policies.