Help center
Contact Us
Help center
Contact Us

Help Center - Mobile

Getting Started

How to transfer your Ting number to an eSIM
Articles in this section
Completing your eSIM setup
Number transfer FAQ
Updating your number transfer request
Can I bring my current phone to Ting?
Unlocking your phone: What you need to know
Should I cancel my current service before switching to Ting?
Creating your Ting Mobile account
Checking the status of your number transfer
Activating a new number on Ting
How to transfer your number to Ting
Locating your previous carriers porting information

How to transfer your Ting number to an eSIM

In this article

Check for eSIM compatibilityActivate your Ting eSIM
Ready to make the switch to eSIM?

Great choice! Swapping your Ting SIM for a Ting eSIM is easy and helps you ditch the physical card (or keep it as a memento). Want to activate a new number on an eSIM instead? Learn how to activate a new number on Ting.

If you're activating a new phone, set up your phone before you begin.

Check for eSIM compatibility

Not sure if your device supports eSIM? It’s quick to find out.

iPhone
  1. Open Settings.
  2. Tap Cellular.
  3. Select Add eSIM.
Android

Option 1:

  1. Open Settings.
  2. Go to Connections
  3. Select SIM Manager.
  4. Tap Add eSIM.

Option 2:

  1. Open Settings.
  2. Go to Network & Internet
  3. Select SIMs.
  4. Tap + Add SIM.

Activate your Ting eSIM

1. Log in to your Ting account

Head to the Ting dashboard and sign in with your credentials.

2. Go to Device Settings

Navigate to Device Settings in your account.

3. Start device activation

Select Activate a device and then Bring a phone. Click Let’s Go.

4. Enter your phone’s IMEI

Dial *#06# on your phone to find your IMEI, then enter it into the field and click Check.

5. Get your eSIM

Select Get eSIM.

6. Check your coverage

Confirm your coverage address and update if necessary. Click Next.

7. Move your number

Select Move a number. From the dropdown menu, choose the number you want to transfer. Click Next.

8. Update billing information

Review and update your billing details if needed, then select Next.

9. Confirm your activation

Review the activation summary. If all looks good, click Activate.

10. Activate your eSIM

Check your email for a QR code. Follow the steps in the email to scan the QR code to complete your eSIM setup.

11. Complete setup on your phone

Follow the prompts on your device to finalize activation.

Having trouble with your activation?

Check out our eSIM activation troubleshooting guide.

Other Articles in this Section
Completing your eSIM setup
Number transfer FAQ
Updating your number transfer request
Can I bring my current phone to Ting?
Unlocking your phone: What you need to know
Should I cancel my current service before switching to Ting?
Creating your Ting Mobile account
Checking the status of your number transfer
Activating a new number on Ting
How to transfer your number to Ting
Locating your previous carriers porting information
  • Ting Internet
  • Ting Internet Status
  • Ting Mobile
  • Privacy
  • Terms