Ting Voice Limited Release FAQ

FAQs for customers participating in the early release of Ting Voice

Will there be any changes to my SimplyBits bill?

This feature is limited release.

Ting Voice is only available to a select group of limited release participants. If you are not participating, this article does not apply!

(For SimplyBits customers only)

You will continue to receive your bills through https://uc.simplybits.net. Within the Ting Voice portal, you can also view and export your call history.

Your bill will now breakdown charges by phone number, not extension. The ‘RateType’ field in the call history export is not valid for the Arizona market and should be ignored.

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