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What are star codes?
Star codes are special codes that can be used to access certain features on your phone. They are used by dialing the star key (*) followed by a series of digits and then the pound key (#).
Star Code +
Star codes with + indicate you must dial the star code plus a voicemail PIN and/or phone number to enable or disable the feature.
All Other Callers
Star Code |
|
|---|---|
*74 |
All Other Callers: Allow All other calls (not otherwise specified in Call Handling settings) will be allowed. |
*64 |
All Other Callers: Block All other calls (not otherwise specified in Call Handling settings) will be blocked. |
Anonymous Callers
Anonymous Call blocking allows you to block incoming calls from any caller whose name and number do not appear on the caller ID display. The rejected caller would be instructed that you do not accept anonymous calls.
Star Code |
|
|---|---|
*87 |
Anonymous Callers: Allow Calls without caller ID will be allowed. |
*77 |
Anonymous Callers: Block Calls without caller ID will be blocked. |
*95 |
Anonymous Callers: Enable Block with Message Anonymous calls will be blocked with a message. |
*97 |
Anonymous Callers: Disable Block with Message Disables “Block with Message” for anonymous calls. |
Call Forwarding
Call Forwarding Allows you to forward your calls to another phone number when you are away or do not wish to receive calls.
Star Code |
|
|---|---|
*72+ |
Call Forward: All (On/Off) All calls will be forwarded to the number specified. |
*90+ |
Call Forward: Busy (On/Off) When enabled, calls will be forwarded to the number specified when the line is busy. |
*92+ |
Call Forward: No Answer (On/Off) When enabled, calls will be forwarded to the number specified when unanswered. |
*94+ |
Call Forward: Out of Service (On/Off) When enabled, calls will be forwarded to the number specified when the device is out of service or not registered. |
Caller ID
Caller ID Blocking allows you to hide your caller ID name and number from displaying when you make a call.
Star Code |
|
|---|---|
*67+ |
Caller ID: Block Next Call If the user's caller ID is enabled, this star code will block caller ID on the current call only. |
*65+ |
Caller ID: Enable Next Call If the user's caller ID is blocked, this star code will enable caller ID for the current call only. |
*68 |
Caller ID: Manage (On/Off) Enable or disable caller ID for the user. |
Call Waiting
Call Waiting allows another party to call you while you are on the phone with another party. A tone will sound while you are on a call, letting you know another party is trying to call you. You can answer the second call without losing the current call. You can also alternate between the calls.
Star Code |
|
|---|---|
*43 |
Call Waiting: Enable Enables call waiting for ALL calls to the user |
*44 |
Call Waiting: Disable Disables call waiting for ALL calls to the user. |
*70+ |
Call Waiting: Disable Next Call If call waiting is enabled on the line, this star code will disable caller ID on the current call only. |
Custom Callers
Star Code |
|
|---|---|
*59+ |
Custom Callers: Allow Calls from the number specified will be allowed. |
*60+ |
Custom Callers: Block Calls from the number specified will be blocked. |
*58+ |
Custom Callers: Block with Message Calls from the number specified will be blocked with a message |
*63+ |
Custom Callers: Forward Calls from the number specified will be forwarded. |
Do Not Disturb
Star Code |
|
|---|---|
*78 |
Do Not Disturb: Enable Turns on Do Not Disturb. All calls to will be sent to voicemail. |
*79 |
Do Not Disturb: Disable Turns off Do Not Disturb. |
Other Star Codes
Star Code |
|
|---|---|
*57 |
Call Trace Marks a call for a trace in your Call History. Used for troubleshooting. |
*69 |
Last Call Return Dial the last caller ID number that rang the line |
*98 |
Voicemail Management Access the voicemail box assigned to the user |
Social & Public Services
Star Code |
|
|---|---|
211 |
Essential Community Services |
411 |
Directory Assistance |
511 |
Traveler Information (US) |
611 |
Customer Service |
711 |
Telecommunications Relay Service |
811 |
Utility Location Services (US) |
811 |
Canadian Health Services (CAN) |
911 |
Emergency Services |