Ting Town Construction

Learn more about the Ting construction process.

Ting Fiber Internet construction FAQ

Want to learn more about fiber internet installation in your area?

Check out the Ting Internet Construction site for the most up-to-date information on construction in your area.

We do our best to make the construction of the Ting fiber network as quick and clean as possible. Here, we've compiled a list of common questions and concerns our users have about the construction process. Take a look and see if your question is answered here. If not, feel free to reach out to us and we'll be happy to assist you.

What equipment will be installed?

We install fiber optic conduit, a kind of fiber optic protective tubing that surrounds individual fiber strands to keep them safe. We also install handhole access openings that look a lot like the access hatch you might find in a lawn irrigation system. This allows our fiber technicians to easily access the lines for maintenance or repair. We install this equipment in the public right-of-way so the lines can be branched out to connect individual homes.

What will construction look like?
You might notice some dust and noise from construction, but using our boring or microtrenching methods, we keep the process as quick and clean as possible. Learn more in the Ting Fiber Internet construction overview.
How long will it take?
Construction in front of your home typically lasts only a couple of days.
How long does a fiber installation take?
If Ting Internet is new to your neighborhood, it takes about 3 weeks from conducting an initial home assessment to having your connection set up.
Will construction be on my property?
We don’t dig on your property unless you have specifically requested it. All construction happens in the public right-of-way.
What is the public right-of-way?

The City reserves the last two to four feet from the sidewalk for utilities. This right of way houses utilities, including power, water, and in this case, the conduit that carries fast, reliable fiber internet to homes and businesses.

The right-of-way measurement can differ depending on your neighborhood. Contact your City for specific details regarding your right-of-way.

Will construction affect my utilities?
Before any digging takes place, we identify all public underground utilities. If you’ve ordered Ting Internet to your home, you’ll be responsible for calling to locate and mark any private utilities like sprinkler systems, septic and invisible fencing.
What do I need to do to prepare for construction?
Prior to construction, please locate and mark any private utilities (sprinkler systems, septic, any underground utility improvements done to the home, invisible fencing, etc.).
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