Last updated by Ting Help
1. When will you be coming to my neighborhood?
That’s exactly what we’re trying to figure out! Think of your pre-order as a vote for your neighborhood. The more votes your neighborhood gets, the faster we’ll get there.
2. How can I help move the build along in my neighborhood?
Getting the word out to your fellow neighbors or neighborhood homeowners' association so more people pre-order and cast their votes is the absolute best thing you can do to speed things along.
3. What does my $9 deposit go towards?
Along with counting as a vote for your neighborhood, the $9 will be deducted from your installation when you sign up for service down the road.
4. Is my pre-order refundable?
If we don’t see enough interest in a town, we'll refund any deposits made. If we don't make it to a particular neighbourhood in a town, we'll do the same - but we won't be making decisions like this anytime soon for the current Ting towns (as in, not before the end of 2016).
5. How can I receive updates on your progress in my area?
We’ll be sending updates from time to time to everyone who places a pre-order. You can also check out our town blog pages to get the most up to date information.