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Troubleshooting Internet
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Improving Router Performance
Other Articles in this Section
Troubleshooting your Ting eero
Opting Out of Service Text Messages
Troubleshooting your Ting Fiber Connection
Checking for Service Outages in your Area
Troubleshooting Streaming Issues with Ting Internet
Ting Internet Hardware Warranty
Troubleshooting Internet Browser Error Messages

Improving Router Performance

In this article
What is a router cacheHow to clear your router’s cacheOther ways to boost your router’s performance

We don’t usually think of our routers as tired. But over time, they collect a bit of digital dust–old data, connection errors, and other junk that can slow things down. Giving your router a quick reset now and then is like handing it a cup of coffee and saying, “Take five.”

What is a router cache

Your router has a memory bank, or cache, where it stores temporary information about the websites you visit. Think of it like a quick-reference list of places you've been online. It holds things like IP addresses (essentially a website street address) to speed up your browsing.

So far, so good, right? Mostly. But sometimes that stored info can include errors, like if a website doesn’t load properly or an app crashes. That error gets saved too, and it can cause problems when you try to reconnect.

Over time, this cache can get a little messy, slowing things down or making some sites act weird. That’s where a cache clear comes in.

How to clear your router’s cache

Clearing your cache just takes a router reboot (yep, that's all):

  1. Unplug your router from the wall.
  2. Wait 30 seconds.
  3. Plug it back in.
  4. Wait up to 3 minutes for it to reconnect (the lights will come back on when it's ready).

That’s it! You’ve cleared the cache and given your router a fresh start. You can do this every couple of months or any time your connection starts acting up.

Other ways to boost your router’s performance

Router Tips
Change its spot
Routers love the spotlight. Place yours in a central location, away from thick walls, floors and large appliances. If possible, put it on a shelf or table, not the floor.
Update the firmware
Firmware updates fix bugs, improve speed and keep your connection secure. If you're not sure how, check the owner’s manual.
Limit background bandwidth hogs
Close apps that quietly use up bandwidth in the background. Things like cloud backups or video streaming you’re not watching can bog your router down.

Other Articles in this Section
Troubleshooting your Ting eero
Opting Out of Service Text Messages
Troubleshooting your Ting Fiber Connection
Checking for Service Outages in your Area
Troubleshooting Streaming Issues with Ting Internet
Ting Internet Hardware Warranty
Troubleshooting Internet Browser Error Messages
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