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Why is Wi-Fi signal strength so important for Ting Fiber? 13
If you primarily connect your devices to Wi-Fi then signal strength is key to having a good experience. Good signal quality is correlated to good performance and weak signals beget poor performance...
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Speed, Latency, and Jitter Explained 1
You just had Ting's "crazy fast fiber internet" installed, and our technician ran a speed test to show you just how fast it is. Here's a real-world result that our Gigabit customers can achieve, wh...
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A single Wi-Fi network: the mesh approach 3
Author: Chris Bulbulian // Last updated: Sept 18, 2019 Most of us see two different Wi-Fi networks produced by our routers. Usually one of them ends in "5G". This article will cover the difference ...
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Basic troubleshooting for your Ting Fiber connection -1
Internet not working? Here are some simple steps to check the status of your Ting fiber modem (ONT) and Zyxel wireless router and troubleshoot your service. If you suspect a possible outage in you...
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ZyXEL EMG3425-Q10A LED States and Status
The ZyXEL EMG3425-Q10A is an AC2200-class, dual band wireless router which is currently deployed in all of our Ting Towns. Here's a quick reference guide for each of the LED indicators and their st...
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Wi-Fi FAQ -1
1. Why is my wireless router not delivering gigabit speeds over Wi-Fi? 2. What are differences between 2.4 GHz and 5 GHz network bands on my wireless router? 3. Why can't I connect to the 5 GHz b...
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Ting Internet Static IP Addresses 6
Contents Static IP Options How to Configure IPv6 Support Static IP options offered by Ting We currently offer the following options for static IPv4 addresses: 1 IPv4 address: $19/mo Available t...
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Google OnHub Help Guide 1
Google's OnHub Router, made by TP-Link, aims to take the hassle out of setting up a Wi-Fi network. It streamlines the process but also removes a lot of customizability along the way. If you're loo...
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What are my expected speeds on Ting Gigabit? 22
Due to the environmental variability from each home or business, we can only guarantee crazy fast gigabit performance when hardwired directly to your ONT (aka fiber modem) with a Cat5e or Cat6 Ethe...
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Airport Extreme Help Guide 4
Apple’s AirPort Extreme is a fully featured Wi-Fi base station that provides the latest dual-band wireless networking using the 802.11ac specification. The 2.4 gigahertz (GHz) network will support...
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ZyXEL EMG3425 Setup and Troubleshooting Guide 6
The ZyXEL EMG3425-Q10A is a gigabit-capable residential gateway / router with leading edge specs and killer wireless performance. This will help you get the most from your Ting Fiber experience by...
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Configuring Your GigaCenter 844G / 844E 10
Logging into the web-based console You'll need to log into the web-based console for your residential gateway in order to change make configuration changes. To log in: Connect to your residen...
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Residential Gateway (GigaCenter 844G) LED States and Status 4
Note: The GigaCenter 844G residential gateway may be wall-mounted in your home. The image below shows the unit in the the table top mounting stand. LED States and Status ...
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General Internet Troubleshooting -2
If you're having trouble with Wi-Fi: If you're having trouble with your Wi-Fi network, try troubleshooting it in isolation before moving on to the general "can't connect" or "slow speeds" tro...
