Last updated by Evan Heics
International Long Distance
For the summer, Ting is offering surcharge free calling to 60+ countries at no additional charge! Calling India is the same price as calling Indianapolis, just pay for your underlying Ting minutes used each month.
Still looking for more and are willing to pay for it? Ting still offers an 80 country option for $9 per line (see the full list below).
Calls to countries that aren't included on either list (or to mobile phones in countries where landline-only long distance fees are waived) will still be charged the applicable per-minute rate.
What’s included for all Ting customers?
Make sure that International calling is enabled on your Ting Dashboard.
What’s included in the 80 country option for $9?
The 80 country option for $9 includes everything from the 60+ mentioned above PLUS surcharge-free calling to landlines and mobile phones in these countries:
- French Guiana
- Mariana Islands
AND surcharge-free calling to landlines only in these countries
- San Marino
What about text messages?
There is no additional charge for sending texts to an international long distance number. You can also receive texts from an international long distance number for no extra charge. Our text messaging rates remain the same as long as you are in the US.
Traveling Outside the US
Ting supports international roaming for GSM but not CDMA devices. For GSM international roaming countries and rates, click here. If you have a CDMA device and you're looking for international travel options check out this article.
You can access Directory Assistance by dialing 411. A $1 per call charge will be applied to your monthly bill. This $1 charge is in addition to the minutes used on the call.
Emergency 911 Calls
Your monthly service fee includes a mandatory 911 charge and there are no per usage fees to use 911.
Even if your account isn't active, you'll be able to call 911. By law, all wireless carriers are required to connect emergency calls, regardless of whether the account is active or not.
1. Can I make international long distance calls?
Yes. Visit our International Calling page to see a current list of rates when calling other countries.
2. Is there anything I need to do to so that I can make international long distance calls?
Yes. Make sure Allow international long distance calls is enabled on your account. This feature is controlled per device.
3. How do I make an international long distance call?
You may need to look up the dialing codes for the country and city that you're calling. You can find these easily online by searching "calling (city, country) from the United States." These sites will walk you through the dialing codes necessary to make your long distance call.
4. Are there any surcharges for making international long distance calls?
Surcharges apply when calling destinations outside your respective Ting ILD plan. To see a list of the rates to call different countries click here.
5. Are there any extra charges for receiving international long distance calls?
No. You will simply be charged for your usage if someone calls you from an international long distance number while you are in the US.
6. Can I block the long distance calling features?
Yes, you can block the ability to make long distance calls on a per device basis from the Device settings in your Ting account online. To do this, make sure you're signed in, then select your phone and disable Allow international long distance calls.