If you’re using a Canadian card, here’s what you need to know:

• Charged in US Dollars: Charges are in USD, and your bank will determine the exchange rate at the time of the transaction.
• Exchange Rate Differences: Refunds may reflect a different exchange rate (higher or lower) than the original charge.
• US Address Required: For tax purposes, you’ll need to provide a US address and phone number in your area. You’ll be prompted for this during activation or number transfer.

Does using a Canadian card mean I can get service in Canada?

Ting’s service is only available in the United States. If you use your Ting phone outside of the US, roaming charges will apply.

When adding a card to your Ting account, you may see a $1 charge. This is a temporary authorization to validate the card and will disappear within 24-48 hours.