Device Management

Need help with your device? With so many devices out there, we will try our best to help!

Help articles in this section

Remove the activation lock from your iPhone
Backing up your phone
Blocking unwanted calls from your phone
Finding your device IMEI and SIM card number
Hearing Aid Compatibility
How to set up voice over LTE (VoLTE) on your phone
Performing a factory reset
Removing your Android activation lock
Restoring your phone after a reset
SIM PINs and PUK codes: What are they?
Setting up your new phone
What to do if your phone is lost or stolen

Other Mobile Categories

Promotions

Find the answers to common questions about current Ting Mobile promotions.

Wi-Fi Calling

Learn more about calling over Wi-Fi on your mobile device!

Coverage & Features

Learn about Ting Mobile coverage in the US, international use, and other features!