Switching up your internet equipment and need to return it? We've got your back. There are two options for returning equipment:
Both return options are paid for by Ting.
Leave the ONT. The ONT is the small box installed in your home or business, similar to the pictures below.
If the package is not shipped within 14 days, a charge equal to the equipment's purchase price may apply. If more time is needed, please reply to our email and let Ting staff know. We will do our best to accommodate.