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Starting Jan 1, 2025, you’ll see a new line item on your Ting bill: the Infrastructure Tax Passthrough. This charge helps cover government-mandated taxes and fees–like local property taxes and regulatory costs–that go into keeping your internet up and running. These are costs we’re required to collect and pass along. We don’t keep a cent.
Starting Jan 1, 2025, you’ll see a line on your bill labeled Infrastructure Tax Passthrough.
If you're part of the Ting Affordability Program or the Affordable Connectivity Program, you won’t be charged this fee.
It may–this fee is reviewed every year. If it turns out we’re collecting too much or not enough, we'll adjust to match actual tax obligations.
What is this fee actually for?
It helps Ting cover federal, state, and local taxes related to building, maintaining, and operating our network. That includes things like property tax and compliance costs. All of it goes straight to the appropriate government offices.
Why am I being charged now?
Government fees and tax rules have changed. This passthrough lets us stay compliant and transparent while continuing to deliver the fast, reliable internet you count on.
We know fees aren’t fun. But they shouldn’t be confusing either. If you have questions or want help understanding your bill, our team is here to help.