Getting Started with Ting Mobile

Learn how to get started with Ting Mobile

Hearing Aid Compatibility

Some people who use hearing aid devices may find it a challenge to use a wireless phone. Advocates in the wireless industry and consumer groups have been working for years to develop standards and solutions to reduce difficulties that the hard-of-hearing can face. In addition, the Federal Communications Commission (FCC) has set requirements for wireless carriers and wireless device manufacturers.There are now a large number of hearing-aid compatible (HAC) devices available. 

Compatible phones

The following table provides information about phones currently offered, or recently offered, by Ting. Ting is continuously updating its inventory of phones, so a phone listed below may be unavailable when you seek to find it for purchase. Phones unavailable for purchase will not be available for testing.  

Phone Model FCC ID M Rating T Rating Operating System
iPhone 13 Pro Max A2484 BCG-E4003A 3 4 iOS
iPhone 13 Pro A2483 BCG-E4000A 3 4 iOS
iPhone 13 A2482 BCG-E3997A 3 4 iOS
iPhone 13 mini A2481 BCG-E3994A 3 4 iOS
iPhone 12 A2172 BCG-E3542A 3 4 iOS
iPhone 12 mini A2176 BCG-E3539A 3 4 iOS
iPhone SE A2595 BCG-E4082A 3 4 iOS
Samsung S21 FE 5G SM-G990U1 A3LSMG990U 3 3 Android
Samsung S22 SM-S901U A3LSMS901U 3 3 Android
Samsung S22+ SM-S906U A3LSMS906U 3 3 Android
Samsung S23 SM-S911U1 A3LSMS911U  3  3 Android
Samsung S23+ SM-S916U1 A3LSMS916U  3 Android
Samsung A14 SM-A146U ZCASMA146U  3  3 Android
Samsung A23 SM-A236U A3LSMA326U  3  3 Android
Samsung A03s SM-A037U ZCASMA037U  3  3 Android
moto g play XT2271-5 IHDT56ZP5  3  3 Android
moto e XT2052-1 IHDT56YQ1  4  3 Android
TCL Flip 5
4056W 2ACCJN048 4 4 KaiOS 3.0
Google Pixel 6a
GX7AS A4RGX7AS 3 4 Android

(last updated July 26, 2023)

Ting does not offer any non-hearing aid-compatible models.

Device Compatibility Ratings

There are two different ratings to consider when picking a hearing aid compatible device:

  1. M-Ratings: reduced hearing aid device interference.

    • Some people with a hearing aid device experience a buzzing or whining noise when using a wireless phone. This noise can be caused when the electronics within the hearing aid device pick up and demodulate radio frequency (RF) and/or electromagnetic interference (EMI) emitted by the phone.
    • Phones with an M-Rating of M3 or M4 meet FCC requirements and are less likely to generate interference with hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.
    • In addition, hearing devices may be measured for immunity to interference caused by RF demodulation or EMI. Your hearing device manufacturer or hearing health professional can help you find immunity results for your hearing device. The more immune your hearing aid is to this type of interference, the less likely you will be to experience interference from mobile phones and other sources of RF/EMI such as computer monitors or fluorescent lighting.
  2. T-Ratings: compatibility with hearing aids that have telecoils.

    • A telecoil is a small device built into some hearing aids for use with the telephone as well as assistive listening devices.  Not all hearing aids have telecoils. The T-Rating measures the device‚Äôs effectiveness with a telecoil. 

    • Phones with a T-Rating of T3 or T4 meet FCC requirements and are more likely to work well for people who use hearing aids with telecoils. T4 is the better/higher of the two ratings.

Additional information

For additional information regarding hearing aid compatibility:

Was this article helpful?