Last updated by Isabel M
Sometimes, when all else fails, a device has to be set back to factory defaults to fix problems that have arisen. You may also be selling or returning a phone and want to delete all your personal data. Whatever the reason, here are the various ways that you can get your device back to factory settings. If you're in the midst of troubleshooting and need to back up your device first, check out this article before you start that reset.
These directions won't cover every phone, so if you've tried these methods and you can't find any information on how to reset your phone, get in touch and we'll help you track down those directions.