Help center
eero Insight is the remote web management portal where we can manage and troubleshoot the networks of our eero customers.
Whole Business Wi-Fi customers have access not only to the eero app but also to eero Insight to better self-manage your networks.
You can set up your business network online or on the eero app. For app instructions, see the Setting up your eero Pro 6 Ting Router help article. To begin, disconnect your old router (if applicable) and clear the DHCP lease to make way for the eero.
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Once you select Create network button, you will be guided through six steps to set up your network. The first of these will have you select what type of network you are trying to set up, select Business.
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Click See the differences between network types for additional information on what differentiates Residential networks from Business networks. This pop-up is intended to help guide eero Insight users during the setup process and ensure accurate deployments.
Click Next when you are ready to continue.
Enter the name of your business when prompted.
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Confirm that the eero is plugged in and the LED is flashing blue, then click Next.
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You will need the gateway serial number and the preferred location name for the eero (such as "Lobby" or "Back Office"). Enter these and then click Next.
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You can now set up the your preferred Wi-Fi network name (SSID) and password for the “Main” Wi-Fi network, then click Next.
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If you plan on adding further eeros, do so via the Add more eeros screen by clicking +add an eero and following the prompts.
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Click Next once you’ve added the additional eeros.
On the next screen titled Transfer network, you will need:
After the transfer process is complete, your network will be active and ready for administering via eero Insight. Enter the business name, the “Main” Wi-Fi network, or an associated eero serial number into the search bar to access the network.