Connecting Your eero to a New Account

No worries. We’ll help you reset your eero and connect it to your own eero account, so you can get back to what you love. (Cat videos, anyone?)

Head over to Setting Up Your eero Ting Router for full setup instructions.

Reset your eero

The light on top will tell you what’s happening once the eero is on:

Status Light	What it means
No light	No power
Blinking white	Starting up
Solid white	Connected to the internet
Blinking blue	Broadcasting Bluetooth (ready to set up)
Solid blue	Setting up on a network
Blinking green	Multiple eeros detected
Blinking yellow	Using an unsupported power source
Solid red	Not connected to the internet

Hard reset your eero to complete the transfer:

📌 No blinking blue light after reset?
Double-check the Ethernet and power connections.

Finish setup by setting up the eero app and connecting your device to a new account.

1. Download the eero app
‍‍Grab the app for your phone and create your eero account.
📱Get it for iOS | Get it for Android

2. Create your Wi-Fi network
In the app, set your network name and password.

3. Set up your eeros
Now’s the time to set up your devices (if you haven’t already). Place each one in a spot with minimal obstructions.

4. Add your first eero
Follow the prompts to add your main eero. Give it a nickname that matches its location.

5. Complete registration
You’ll see a success message once each eero is registered.

6. Add any additional eeros
Repeat the process for each additional node in your network.

🤝 Need more help?
Check out our full eero setup guide.