Help center
Contact Us
Help center
Contact Us

Help Center - Mobile

Getting Started

Activating a new number on a new Ting account
Articles in this section
Transferring a number to a new Ting account
Ordering your Ting SIM card
Activating a new number on Ting
Ordering a phone from the Ting Shop
How do I activate my phone?
Completing your eSIM setup
How to transfer your Ting number to an eSIM
Number transfer FAQ
Updating your number transfer request
Can I bring my current phone to Ting?
Unlocking your phone: What you need to know
Should I cancel my current service before switching to Ting?
Next
1 / 2

Activating a new number on a new Ting account

In this article

Activating your new number

Want to sign-up with Ting and get a brand new number? Awesome, Let's get started.

ℹ️ Existing user looking for a new number? Head over to Activating a new number on Ting.

What you’ll need

  • A Ting SIM card.
  • A compatible phone or an eSIM-capable device.

If you're activating a new phone, set up your phone before you begin.

Activating your new number

1. Start on Ting.com

  • Select Mobile from the drop-down in the top-left corner.
  • Scroll down the new page to view our mobile plans.

2. Review our plans

  • Review the available plans to determine which one works best for you.
  • Select Get Mobile.

3. Check your address

  • In the pop-up, enter your home address to check your coverage.
  • Select Check availability.

4. Select a plan

  • You'll be presented with a list of available plans.
  • Review your selected plan and make sure it’s the right fit for you.
  • Want more value? Bundle with Ting Internet and get both for just $99/month(Internet $89 + Mobile $10 per line).

5. Check your phone’s compatibility

  • Enter your phone’s IMEI if you're bringing a phone. Select Check.
    • Need a hand? Find your IMEI.
  • Select Continue to move to the next step.

6. Confirm your plan selection

  • Select Continue to SIM and number.

7. Get a SIM or check your SIM card

  • If your phone is eSIM compatible, you can select the option for eSIM. We'll send you an email with the details after activation.
  • If you prefer using a physical SIM:
    • Select Physical SIM card to order a new SIM. We'll mail it to you.
    • Already have a Ting SIM? Select I already have a Ting SIM. We'll ask for the SIM number in the next step.

8. Select your number option

  • Select Get a new number.
  • Select from the available list of area codes.

9.Create your account

  • Enter your name, email and password.
  • Save your login details—you’ll need them to sign in later.

10. Enter your billing information

  • This will bet the card we use for automatic payments.
  • Once your payment information is entered, click Review my order.

11. Review and confirm

  • Double-check your details, agree to the terms of service and click Activate.
  • If any of your details need to be changed, select See an error? Go back.

12. Complete your activation

  • Activating a physical SIM? Simply turn your phone off, insert your SIM card and turn it back on to complete activation.
  • Being sent a physical SIM? Once it arrives, just follow theses instructions to get started.
  • Using eSIM? Your phone may automatically download it for you. Just turn your phone off and on.
    • Don’t see it? Follow the steps in your email to finish activating your eSIM.

Other Articles in this Section
Transferring a number to a new Ting account
Ordering your Ting SIM card
Activating a new number on Ting
Ordering a phone from the Ting Shop
How do I activate my phone?
Completing your eSIM setup
How to transfer your Ting number to an eSIM
Number transfer FAQ
Updating your number transfer request
Can I bring my current phone to Ting?
Unlocking your phone: What you need to know
Should I cancel my current service before switching to Ting?
Next
1 / 2
  • Ting Internet
  • Ting Internet Status
  • Ting Mobile
  • Privacy
  • Terms