Activating a new number

In this article

Activating your new number

New to Ting and want to start service with a brand new phone number? You’re in the right place.

Already a Ting customer and want to add a line? Follow the steps in Setting up additional lines on your Ting account instead.

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What you’ll need

A Ting SIM card.
A compatible phone or an eSIM-capable device.

If you're activating a new phone, set up your phone before you begin.

🎉 Have Ting Internet, or thinking about it?

Ting Internet customers can get Ting Unlimited Combo for $19/month per line. Get $9 off through December 31, 2026, so you pay just $10/month.

You get unlimited talk and text, plus 30GB of data. You qualify as soon as you order Ting Internet or join the waitlist. See how to sign up for Unlimited Combo

Activating your new number

1. Start on Tingmobile.com and select your plan

Select Compare plans in the top-left corner.

Want to see more of our plans? Click See all plans.
Select Get Mobile next to the plan you are interested in.

2. Select your device option

Already have a phone? Select Bring a phone. Have it handy to check compatibility in the next step.
Need to purchase a new phone? Select Browse new phones.

3. Check your phone’s compatibility

Enter your phone’s IMEI if you're bringing a phone. Select Check.
- Need a hand? Find your IMEI.

4. Get a SIM or check your SIM card

If your phone is eSIM compatible, you can select the option for eSIM. We'll send you an email with the details after activation.
If you prefer using a physical SIM:
- Select Physical SIM card to order a new SIM. We'll mail it to you.
- Already have a Ting SIM? Select I already have a Ting SIM. We'll ask for the SIM number in the next step.

5. Verify coverage

Enter your home address to confirm Ting service is available in your area. Select Continue to plan selection.

6. Select your number option

Select Get a new number.
Select from the available list of area codes.

7. Enter your billing information

This will bet the card we use for automatic payments. Once your payment information is entered, click Review my order.

8. Review and confirm

Double-check your details, agree to the terms of service and click Activate.
If any of your details need to be changed, select See an error? Go back.