Configuring your Ting Internet WiFi Network Name and password

If you're using a router purchased or rented from Ting, you can find the WiFi Network Name (SSID) and password (Pre-Shared Key) printed on a label on the back of the router. Select that WiFi Network Name (SSID) from the list on your device and enter the password, and you should be online! 

If you'd like to customize the WiFi Network Name (SSID) and password or you don't see the listed one as available, please select your router below and follow the steps.

Note: These instructions only apply to routers either purchased or rented from Ting. If you're using your own router, please see the manufacturer's instructions for any needed configuration changes.

Select your router below by clicking on it

ZyXel EMG3425-Q10A   ZyXel EMG6726-B10A
emg3425.jpg or emg6726.png

 

Configuring your WiFi Network Name (SSID) and password on your ZyXel EMG3425-Q10A

  1. Connect to your router
    • First we get your device -- whether it be a phone, laptop, or something else -- talking to the router. The easiest way to do this is to plug an ethernet cable from a computer to one of the 'LAN' ports on the back of the router. If you can do that, do so and proceed to step 2 below. If you don't have ethernet available, we can connect by WiFi. 
    • To connect by WiFi, look at the sticker on the back of the router. The default network is listed on the right side as 'SSID' and should start with the word ZyXEL. The password is below, after the colon in (WPA-PSK). You should see a network with the same name on your device; connect to that with the password listed.

      IMG_20201018_183203.jpg

      • If you do not see this ZyXEL network listed as available on your device, first check if the 2.4G and 5G indicators are lit on the front of the router. If you do not see them lit up, locate the 'wifi on/off' button on the back side (near the bottom right corner) and press it once, then check for the lights again.
      • If the 2.4G and 5G lights are on but the network is still not present, hold down the 'reset' button on the back of the router for 10 seconds. It is near where the power plug connects, and you must hold it down with a bent paper clip or the tip of a pencil. Once held for 10 seconds, release it then wait for the power light on the front to stop flashing. Once it goes steady, check for the ZyXEL network again.

  2. Once you're connected and talking to the router through either method, login to the router's configuration interface.
    • Open the website http://192.168.1.1 in any web browser. When prompted for the Username and Password credentials, enter them as shown on the sticker on the back of the router -- which should be username admin, password 1234.3425login.PNG
  3. You will be prompted to change the password; do so and jot down the new one. This is not the same as the wifi password; the one here only controls admin access to the router.
  4. On the left-side menu, click the gear icon for Configuration
    wifi1.PNG
  5. On the left-side menu, under the Network section, click Wireless LAN 2.4G
  6. Edit the text beside the Name (SSID) field to whatever you'd like as your new WiFi Network Name (SSID)
  7. Edit the text beside the Pre-Shared Key field if you'd like to change the password too (optional)
  8. Click Apply
  9. Repeat steps 4-8 with Wireless LAN 5G.

After a few minutes, you should start seeing the new WiFi Network Name (SSID) appear on your WiFi devices. If you were connected to the old WiFi Network Name (SSID) when making these changes, you'll have to reconnect to the new name, and supply the new password if you changed it.

 

Configuring your WiFi Network Name (SSID) and password on your ZyXel EMG6726-B10A  

  1. Login to the router's configuration interface.6726login.PNG
    • After connecting to the router's existing WiFi Network Name (SSID) or with an ethernet cable, visit http://192.168.1.1 in your web browser. When prompted for the Username and Password credentials, enter them as shown on the sticker on the back of the router
  2. On the bottom bar, mouseover the Network Setting icon to expand the menu and then click Wireless
  3. On the WiFi tab, where your existing WiFi Network Name (SSID) and password are listed, click Edit
  4. Click Save

After a few minutes, you should start seeing the new WiFi Network Name (SSID) appear on your WiFi devices. If you were connected to the old WiFi Network Name (SSID) when making these changes, you'll have to reconnect to the new name, and supply the new password if you changed it.

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