Account and Billing

Manage your Ting Internet plan and find answers to common billing questions.

Help articles in this section

Adding or Updating a Payment Method on your Internet Account

Canceling your Ting Internet Service

Important information about your $9 Ting preorder refund - FAQ

Returning your Ting Internet Equipment

Setting up ACH on your Internet account

Simply Bits Billing Improvement FAQ

Ting Infrastructure Tax Passthrough

Ting Internet Billing Improvements FAQ

Ting Internet Billing Overview

Updating your Ting Account details

Updating your Ting Internet Account Password and Security Options

Viewing your Ting Internet Bill and History

Other Internet Categories

Programs and Offers

Information on current Ting programs and offers.

Fiber Construction

All about the Ting fiber construction process.

Internet Basics

Learn more about the basics of internet: speeds, wi-fi frequencies, and routers.